Guaranteed Delivery by Christmas | FREE SHIPPING in Europe on all orders over €139 | BONUS DISCOUNT of 5% on all orders over 150€
We bring the best Greek products directly to your home. Our mission is to ensure all our customers the best possible service in terms of punctuality and speed in deliveries and after-sales service. Our goal is to always have 100% satisfied customers. All orders are carefully prepared and shipped from our warehouse in Athens, Greece. Average order preparation time is 2-5 days and may vary based on the volume of incoming orders (e.g. may be less during off-season; may be more days during peak season and specific promotional events). Below you will find the shipping costs, the countries we ship to and how we prepare your orders.
|Countries||Products and Shipping||Cost||Free Shipping||Minimum Order||From departure to your home|
|EUROPE 1: Italy, Austria, Bulgaria, Hungary, Slovakia, Slovenia, Vatican City||ECO Products | Super Economy Delivery||Only 5,90€||FREE DELIVERY for all the orders > 139€||Minimum Order 49€||3-4 working days|
|EUROPE 2: France, Germany, Belgium, Netherland, Luxembourg, Spain, Poland, Czech Republic, Romania, Latvia, Denmark, Sweden, Monaco||ECO Products | Super Economy Delivery||Only 5,90€||FREE DELIVERY for all the orders > 139€||Minimum Order 49€||4-5 working days|
|EUROPE 3: Finland, Ireland, Portugal, Estonia, Lithuania, Croatia||ECO Products | Super Economy Delivery||Only 5,90€||FREE DELIVERY for all the orders > 139€||Minimum Order 49€||6-7 working days|
|EUROPE 1+2+3: Above full list of Countries||FRESH and FROZEN products | AIR EXPRESS shipping||from 14,90€ + 1€ every kg||FREE DELIVERY for all the orders > 139€||Minimum Order 49€||24-48 hours|
|EUROPE 4: Malta, Cyprus, Madeira||Always shipping AIR EXPRESS||from 14,90€ + 1€ every kg||Not eligible||Minimum Order 49€||24-48 hours|
|EXTRA-EUROPE 1: UK, Norway, Switzerland, Albania, Andorra, Bosnia-Herzegovina, North Macedonia, Gibraltar, Guernsey, Greenland, Canary Islands, Kosovo, Lichtenstein, Montenegro, Faroe Islands, San Marino, Serbia, Jersey, Iceland||Always shipping AIR EXPRESS||from 14,90€ + 3,90€ every kg||Not eligible||Minimum Order 49€||24-48 hours|
|EXTRA-EUROPE 2: USA||Always shipping AIR EXPRESS||4,90€/kg up to 99€ | 3,90€/kg up to 199€ | 2,90€/kg over 199€||Not eligible||Minimum Order 49€||2-4 working days|
|EXTRA-EUROPE 3: UAE, Israel, Qatar, Saudi Arabia, Lebanon, Kuwait, Jordan, Bahrain, Oman, Egypt, Libya, Tunisia, Algeria||Always shipping AIR EXPRESS||from 29,90€ + 5,90€ every kg||Not eligible||Minimum Order 49€||2-4 working days|
|EXTRA-EUROPE 4: Hong Kong, Japan, China, South Korea, Singapore, Malaysia, ... (full list below)*||Always shipping AIR EXPRESS||from 39,90€ + 6,90€ every kg||Not eligible||Minimum Order 49€||4-5 working days|
|EXTRA-EUROPE 5: Australia, South Africa, New Zeland, ... (full list below)*||Always shipping AIR EXPRESS||from 49,90€ + 10,90€ every kg||Not eligible||Minimum Order 49€||10-11 working days|
*Extra-Europe 4: Hong Kong SAR, Japan, China, Singapore, Bangladesh, Bhutan, Brunei, Cambodia, India, Indonesia, Laos, Macao SAR, Malaysia, Maldives, Myanmar (Burma), Nepal, North Korea, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Vietnam
*Extra-Europe 5: Australia, Armenia, Moldova, Afghanistan, Azerbaijan, Kazakhstan, Kyrgyzstan, Mongolia, Syria, Tajikistan, Uzbekistan, Yemen, Guadeloupe, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Iran, Iraq, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Uganda, Zambia, Zimbabwe, Anguilla, Antigua & Barbuda, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, Argentina, Bolivia, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Cook Islands, Fiji, Kiribati, Nauru, New Caledonia, New Zealand (16 of 17 regions), Papua New Guinea, Samoa, Solomon Islands, Timor-Leste, Tonga, Turkmenistan, Tuvalu, Vanuatu, United States (6 of 62 states), Turks & Caicos Islands, Côte d’Ivoire, Aruba
We ship European orders containing fresh products only from Monday to Wednesday (Extra-European fresh orders are dispatched on Monday and Tuesday only) in order to guarantee delivery within the next 24/48 hours. We want to avoid any risk that the fresh products remain in the couriers' warehouses for the whole weekend.
In case of large orders, more packages will be added to the same shipment: it will obviously be counted as 1 shipment even if there are more than 1 package.
We remind you that it is always the recipient's responsibility to collect the fresh goods in the correct times and immediately place them in the refrigerator in order to best preserve the products.
We remind you that all the products we sell in the feta, cheese, halloumi and cold cuts collections are seasoned, so according to the latest regulations they do not need to be transported at 0-4 °C.
However, for added security, we ship food in thermal bags, which together with dry ice will keep the produce fresh. Most of these products here are vacuum-packed, so it's even safer they'll be fresh and edible when they arrive. These special measures allow the products to be preserved in the best possible way even in conditions of higher temperatures such as those sometimes present in Greece.
The cooler bags we use represent the highest industry standards for shipping food around the world. We then place the thermal bags in cardboard boxes and then sealed.
Ready meals, yogurt and frozen foods are more delicate and usually unseasoned products. In this case, the preparation does not differ particularly from seasoned products except for the more extensive use of materials for preserving the temperature.
We increase the number of frozen cells inside the thermal envelope, as well as increase the number of thermal envelopes used.
These precautions, combined with the use of express service guaranteed for delivery within 24/48 hours from departure from our warehouse, allow us to manage even the most delicate products in total safety.
For greater transparency and security, during the hottest months of the year (when here in Greece the temperature stabilizes at around 40 °C) we might suspend the shipment of these products.
All the precautions that are taken in the preparation of shipments of refrigerated products are aimed at a correct purchasing experience on European territory. However, when refrigerated shipments take place outside Europe, it is more difficult to ensure that the products are kept at the correct temperature for a greater number of days.
In any case, whether the products are being shipped to Europe or outside Europe, refrigerated delivery cannot be guaranteed. The frozen products will then be delivered together with the other fresh products with packaging suitable for preserving the temperature of 4-6°C. We therefore recommend consuming frozen products in the hours immediately following delivery and not refrigerating them again.
At Greek Flavours, we take special care of the way we package your products, we perfectly know that the journey from Greece to your place can be a long one. Bottles and fresh products receive special attention from our staff, being the most delicate products.
However, this does not completely eliminate the risk of damage and breakages and for this we are at your disposal.
Please never refuse delivery as it may involve very high handling costs. In the face of a refused delivery by the customer, we will be forced to charge € 5 per kg of goods shipped, which is the equivalent cost to return the goods from your home to our warehouse in Greece.