Greek Flavours — Frequently Asked Questions (U.S.)
Bringing Greece to your U.S. doorstep should be simple, authentic, and worry-free. Below you’ll find clear answers about products, duties, delivery, and packaging. Need help? Our friendly team is just a message away.
1) Your Greek Experience with Us
1) Are the products authentic and sourced directly from Greece?
Absolutely. Every item comes directly from Greece, sourced from carefully selected local producers — from small family farms to traditional artisans. Expect genuine ingredients and time-honored methods.
2) Will I pay import duties when shipping to the United States?
No, you won’t. All U.S. import duties are fully covered by Greek Flavours. You’ll only pay the price shown at checkout — there are no extra fees for delivery duties or customs.
This policy is designed to make trying authentic Greek food easy and risk-free. If a carrier or broker ever asks you to pay duties, contact our customer service immediately, and we’ll resolve it for you.
- You pay: your checkout total in USD.
- We cover: all U.S. import duties.
- Support: our team is on hand to help with any customs questions.
3) How long does shipping take to the U.S., and how are items packed?
We ship nationwide across the United States via express air services (DHL/FedEx/UPS). Typical transit time is 2–3 business days from dispatch for all states.
Fresh (chilled) products
- Examples: feta, Greek yogurt, other chilled cheeses.
- Packaging & safety: insulated thermal boxes with ice packs/dry ice for stable temperature during the entire journey.
- Transit: expedited handling, then express air delivery in ~2–3 days from dispatch.
Dry & pantry products
- Examples: olive oil, olives, honey, rusks, pita (shelf-stable), pastries, and ingredients.
- Packaging: robust protective packing suitable for air transport.
- Transit: express air delivery in ~2–3 days from dispatch.
You’ll receive a tracking link as soon as your order leaves our Greek warehouse. Have special delivery notes? Tell us here.
4) Are the shipments tracked?
Yes — all shipments are fully trackable. You’ll receive a tracking link immediately after dispatch and can follow the parcel step-by-step to your door.
5) What are the most typical Greek products I can buy?
Everything you need to recreate Greece at home:
- Greek Extra Virgin Olive Oil & Kalamata Olives
- Traditional cheeses: Feta, Graviera, Kefalotyri, and Greek Yogurt
- Fresh Pita & wholesome Rusks
- Pastries: Baklava, Loukoumi
- Ingredients for Moussaka, Tzatziki, Gyros, and more
6) Are your products suitable for a healthy Mediterranean diet?
Absolutely. Greek cuisine sits at the heart of the Mediterranean Diet — balanced, nutrient-rich, and deeply satisfying — so you can enjoy authentic flavor while eating well.
7) How can I use these products in my daily recipes?
We’ll guide you with recipes, how-to guides, and short videos on our site and socials. Our newsletter adds quick inspiration so you can cook like a Greek in minutes. Discover ideas: Greek recipes.
2) Orders & Payments (USD)
Welcome Offer
Automatic 5% OFF for all first orders — no code needed.
Bonus Savings
Spend over $170 (the value to get the extra 5% is €150, which is converted into $) and enjoy an additional 5% off at checkout.
All prices are displayed and charged in U.S. Dollars ($).
Ambrosia Points — Loyalty
First-order customers are automatically enrolled. Earn points and redeem for:
- Exclusive discounts up to $40
- Free Greek products and seasonal rewards
Payments
Pay in USD ($) with major cards, PayPal, Apple Pay, Google Pay, Revolut, Klarna, or Bank Transfer.
All values are converted to and charged in U.S. Dollars at checkout.
3) Need Help?
Customer Care
Questions about duties, delivery, or products? We’re here for you — friendly, fast, and human.
Bring Greece Home, One Bite at a Time
Every order is a small journey to Greece — full of sun, flavor, and authenticity. Thanks for choosing Greek Flavours.
