Are the products authentic and sourced directly from Greece?

Yes! All products sold on Greek Flavours come directly from carefully selected Greek producers. We collaborate with small local businesses to ensure authenticity and quality, bringing the true taste of Greece to your table.

How long does shipping take, and which countries do you deliver to?

We deliver across Europe, including Italy, France, Germany, and Spain. Shipping times range from 24 to 72 hours, depending on the destination and the selected shipping method. Our products are carefully packed to maintain freshness and quality.

What are the most typical Greek products I can buy?

We offer a wide range of authentic products, including Greek extra virgin olive oil, traditional cheeses like Feta and Graviera, wines and spirits such as Ouzo and Retsina, traditional sweets like Baklava and Loukoumi, and ingredients for cooking authentic Greek dishes like Moussaka and Gyros. Everything you need to recreate a Greek culinary experience right at home!

Are the products suitable for a healthy and Mediterranean diet?

Absolutely! Greek cuisine is the foundation of the Mediterranean Diet, renowned for its health benefits. Our products are made with natural, nutrient-rich ingredients, perfect for those seeking a balanced, delicious, and healthy diet.

How can I use these products in my daily recipes?

To help you make the most of our products, we offer recipes, guides, and video tutorials on our website and social media. Each package includes usage suggestions, and our newsletter provides inspiration for creating authentic Greek dishes in just a few minutes!

Terms of service

Last updated: May 2026

These Terms of Service govern your use of the Greek Flavours website and online store, operated by N&L ONLINE O.E. under the trade name Greek Flavours. The store is powered by Shopify. By visiting, interacting with, or purchasing through our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

Section 1 — Access and account

By using our services, you confirm that you are of legal age in your country of residence. You are responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer or assign your account to any other person.

To use our services, you may be asked to provide personal, billing, and shipping information. You warrant that all information provided is accurate, current, and complete.

Section 2 — Products

We make every effort to represent our products accurately. However, colours and appearance may vary depending on your device settings. We do not guarantee that the product's appearance or quality will meet your expectations exactly as depicted on screen.

Product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities available to any person, region, or jurisdiction.

Section 3 — Orders

Placing an order constitutes an offer to purchase. Greek Flavours reserves the right to accept or decline any order at its discretion. Your order is not confirmed until Greek Flavours sends an order confirmation. Payment must be received and processed before an order is accepted.

Please review your order carefully before submitting, as cancellations may not be possible after acceptance. If we decline or cancel an order, we will notify you using the contact details provided at the time of purchase.

Purchases are subject to our Return and Refund Policy. You warrant that purchases are for personal or household use and not for commercial resale or export.

Section 4 — Prices and billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation email. Prices do not include taxes, shipping, handling, customs, or import charges unless expressly stated.

You agree to provide accurate and complete payment information. You warrant that you are authorised to use the payment method provided and that all charges will be honoured.

Section 5 — Shipping and delivery

All delivery times are estimates only and are not guaranteed. Greek Flavours is not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.

For full details on shipping methods, timelines, destinations, and costs, please refer to our Shipping Policy.

Section 6 — Intellectual property

All content on the Greek Flavours website — including texts, images, graphics, logos, product descriptions, video, and audio — is owned by Greek Flavours, its affiliates, or licensors and is protected by applicable intellectual property laws.

You may use our services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or transmit any content from our services without our prior written consent. All rights not expressly granted are reserved by Greek Flavours.

The Greek Flavours name, logo, and product names are trademarks of Greek Flavours or its affiliates. Shopify's name and logo are trademarks of Shopify Inc. You may not use any of these trademarks without prior written permission.

Section 7 — Optional third-party tools

We may provide access to optional tools offered by third parties. These tools are provided "as is" and "as available" without any warranties or endorsement from Greek Flavours. We have no liability arising from your use of such tools. Any use is at your own risk and discretion.

Section 8 — Third-party links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites. Accessing any external link is at your own risk. Complaints about third-party products or services should be directed to the relevant third party.

Section 9 — Relationship with Shopify

Greek Flavours uses Shopify to operate its online store. All sales and purchases are made directly with Greek Flavours. Shopify is not responsible for any aspect of transactions between you and Greek Flavours, including any injury, damage, or loss resulting from purchased products. By using our services, you release Shopify and its affiliates from all claims arising from your purchases with Greek Flavours.

Section 10 — Privacy policy

All personal information collected through our services is subject to our Privacy Policy. Because our store is hosted by Shopify, Shopify also collects and processes certain data related to your use of the services. By using our services, you confirm that you have read and understood the applicable privacy policies.

Section 11 — Feedback

By submitting any feedback, reviews, ideas, or suggestions to Greek Flavours, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, and distribute such content for any purpose, including commercial use.

You warrant that you own or have the rights to all feedback submitted, and that your feedback does not violate any third-party rights or applicable laws. We are under no obligation to maintain feedback in confidence, compensate you for it, or respond to it.

Section 12 — Errors, inaccuracies, and omissions

There may occasionally be typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to update or cancel orders if information is found to be inaccurate, without prior notice.

Section 13 — Prohibited uses

You may use our services for lawful purposes only. The following uses are expressly prohibited:

Any unlawful, malicious, or fraudulent purpose
Violating any applicable laws or regulations
Infringing intellectual property rights of Greek Flavours or any third party
Harassing, abusing, or harming any person
Transmitting false, misleading, or unsolicited commercial content (spam)
Impersonating any person or entity
Uploading malicious code, viruses, or any software that interferes with the services
Collecting personal information of others without authorisation
Reproducing, reselling, or exploiting any portion of our services
Circumventing or interfering with the security features of our services

We reserve the right to suspend or terminate your account at any time if we determine that you have violated any part of these Terms.

Section 14 — Termination

We may terminate your access to our services at any time without notice at our sole discretion. You will remain liable for all amounts due up to the date of termination. Sections covering intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, and privacy continue to apply after termination.

Section 15 — Disclaimer of warranties

Our services and all products offered through them are provided "as is" and "as available" without any warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow the exclusion of implied warranties, so the above disclaimer may not apply to you in full.

Section 16 — Limitation of liability

To the fullest extent permitted by law, Greek Flavours, its partners, directors, employees, affiliates, agents, and service providers — and those of Shopify and its affiliates — shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of our services or products, including but not limited to lost profits, lost revenue, loss of data, or replacement costs.

This limitation applies regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Section 17 — Indemnification

You agree to indemnify and hold harmless Greek Flavours, Shopify, and their affiliates, officers, employees, agents, and service providers from any losses, damages, liabilities, or claims — including reasonable legal fees — arising from your breach of these Terms, your violation of any law, or your use of our services.

Section 18 — Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

Section 19 — Waiver and entire agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with any policies posted on our website, constitute the entire agreement between you and Greek Flavours regarding your use of our services and supersede all prior agreements.

Section 20 — Assignment

You may not transfer or assign these Terms or any of your rights under them without our prior written consent. Any such attempt is null and void. We may transfer or assign these Terms without your consent.

Section 21 — Governing law

These Terms are governed by Greek law and applicable European Union regulations. Any disputes arising under these Terms shall be subject to the jurisdiction of the courts in the location where Greek Flavours is headquartered.

Section 22 — Changes to these terms

We reserve the right to update or modify these Terms at any time. The most current version will always be available on this page. We will notify you of any material changes in accordance with applicable law. Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

Section 23 — Contact

Questions about these Terms of Service should be directed to:

Greek Flavours — N&L ONLINE O.E.
Leoforos Lavriou, 33, 153 54 Glyka Nera, Athens, Greece
Email: customers@greekflavours.com
Phone: +30 210 661 4764
VAT: EL800685324