All the content, structure and organization of website, the composition of its subjects and the service, graphics, design, compilation, digital conversion and other matters relating to the website, are protected by copyright, trademark registration and all rights including intellectual property.

The copying, redistribution, use, imitation, corruption or publication by another site, is strictly prohibited and the company N&L ONLINE O.E. reserves the right for any lawful use.

All property rights are vested in any material, content, concept, form, document, or any other material on this site. The publication of information or materials on the Site does not constitute a waiver of rights relating to such items.



All prices are in Euros (€), while only for customers based in the UK prices are set in GBP (£). All prices include VAT.



In order to provide the best and most complete service, provides a wide range of payment methods selection. You cannot choose two payment methods for the same order. The site provides the opportunity to choose from the following payments:

a) Credit card (Visa and Mastercard)

b) Paypal

c) Cash on delivery (only for Greece)

d) Bank deposit (only for Greece)



In accordance with current tax regulations, cash payments are accepted with a maximum amount of 500 Euros. All orders placed in the territory of Greece that exceed this value must be made using credit cards, via Paypal or by bank deposit. 


Greek Flavours warehouses need 2 to 3 working days for order preparation. Once prepared, the packages are delivered to the couriers who will take them to their destination. During the shipment, you can track the parcel thanks to the tracking number that is communicated to the customer.


Delivery in Europe is done by DHL courier service, while courier service ELTA is used within the territory of Greece. The company N&L ONLINE O.E., in order to offer the best possible service, requires some personal information to users, including: name, shipping address and phone number if available.

For deliveries within Greece made with cash on delivery, payment is due to the employee of the shipping company ELTA at the order delivery. In case of refusal to pay, the order will not be delivered.

The transport cost up to the final destination requested in Europe (according to the list in the Table below) is entirely borne by N&L ONLINE O.E. if the minimum order threshold of € 89 is exceeded.
For orders below € 89, the shipping cost in Europe is € 8.90.
For deliveries to Cyprus, Malta and Serbia the shipping cost is always € 14.90.
For deliveries to Iceland and Norway the shipping cost is always € 20.90.

N&L ONLINE O.E. reserves the right not to fulfill orders received from areas considered Remote by DHL courier. In this case, the total amount of the order will be refunded directly via the payment method chosen by the customer. 

All costs related to customs clearance and any additional fees charged for shipments outside the European Union, or the European territories with special tax exemptions, are calculated separately and fully borne by the customer. For more information you should contact your local customs office. The final shipping cost, including customs clearance and duty charged if necessary, will be announced in due course before the goods are cleared by the courier.

If the country does not appear among those covered by the delivery service, the customer is asked to contact us at in order to have all the necessary information.

Prices and shipping costs may change without notice depending on the operator. The shipping cost can vary from time to time, in particular because of the fuel surcharge, which is applied by the shipping company. This fluctuation is not possible to predict by N&L ONLINE O.E. which then reserves the right to modify the transport costs in the case of high cost fluctuations applied by couriers.

All shipping costs are clearly communicated on the site and during the checkout process.


The delivery service provides coverage of the following countries that are located outside the European Community:

SWITZERLAND and RUSSIA: the transport cost is always € 39.90.
UNITED STATES: a special promotion is in progress, the shipping cost is always € 49.90.
CANADA, CHINA, HONG KONG, SINGAPORE, ARAB EMIRATES: the transport cost is always € 54.90.


All orders placed until 10:00 hours on any business day are processed and delivered to the courier on the same day. Orders placed on holidays according to the current calendar in Greece or weekdays as Saturday and Sunday, are shipped the next first working day.

If we cannot deliver the ordered goods because of problems on product availability, N&L ONLINE O.E. will immediately contact the customer in order to communicate the planned delivery dates or find other solutions for complete customer satisfaction.

Please always check your entered address, so as to minimize the possibility of error in delivery. All applicable taxes to resend or return the products due to incorrect contact information is at the customer.


Greek Flavors sends fresh products with temperature controlled isothermal deliveries, via express courier 24-48 hours. In order to guarantee the best integrity of the product at destination, shipments and deliveries are carried out exclusively on the following days of the week: 

Shipping: Monday - Tuesday - Wednesday

Deliveries: Tuesday - Wednesday - Thursday – Friday


Sensitive personal information (address, name, credit card number, bank account number and other) are encoded by the service provider (such as banking and PayPal partners) with a secure link designed to ensure the secure data exchange.

N&L ONLINE O.E. does not have access to banking data of users and does not store the information regarding the bank or credit cards. Therefore it is usually necessary to enter payment details in any order placed.

N&L ONLINE O.E. will not be responsible for the party's behalf or for unauthorized use of payment method.

N&L ONLINE O.E. want to remember that communications via the network connection may not be secure, therefore is not responsible for any damage that may occur to the user's computer generated by viruses, worms, spyware, or similar programs when connecting to the site. Please make sure you have anti-virus software, firewalls and other updated computer security programs.



At any time the registered user can access the site with your credentials and change your personal settings.



The consumer, in accordance with EU Directive 2011/83 / EC, is entitled to cancel the purchase within 14 days from the date of actual delivery.

The notice of intention to withdraw must be made by sending an email to, giving all information contained in the DELIVERY NOTE and entering in the mail the ORDER NUMBER.

The withdrawal can only be activated for the ORDER IN ITS ENTIRETY, for shipping the consumer must use the same outer and internal packaging originally received by securing products; we recommend the consumer to insure the shipment. The RETURN EXPENSES shall be borne by the consumer, who will be able to freely choose the carrier to be entrusted with the shipment.

The consumer has 14 days to send the goods starting from the communication of withdrawal, reference will be done the date of custody of the shipment to the carrier. Shipments must be delivered to the following address:


Bas. Pavlou, 85

16673 - Voula, Athens



Once the package is received at the warehouse of N&L ONLINE O.E., we will refund the total amount no later than 14 days from the date of arrival of the goods. Repayment will be made using the same means of payment used by the consumer.

They are excluded from the right of withdrawal:

  • Products damaged, altered or unhealthy

  • Fresh or perishable products, whose conservation should be carried out at a controlled temperature (clearly indicated in e-shop)

  • Restitution beyond the deadline



All the contents of this website (relative to products and services) is provided without any conditions or warranties as to its accuracy. expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute, common law or law of equity and shall not be liable for damages of any kind, including but not limited to direct, indirect , special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation.

Greek Flavours does not sell Trikalinos Co. products 


These conditions are governed by and construed in accordance with the laws in force in Greece and the European Union (EU). You agree, as well as N&L ONLINE O.E., to submit to the exclusive jurisdiction of the courts of the city of Athens in Greece, Europe.